“The fact that many of us don’t realize that it’s our duty to become good at exerting influence causes us a great deal of grief. Instead of owning up to our responsibility of becoming effective agents of change and then going about the task of improving our influence repetoire (much like an athlete running laps or a chess player learning moves), we grumble, threaten, ridicule, and, more often than not, find ways to cope.”
K. Patterson, et al, “Influencer: The Power to Change Anything,” 2008.
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